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Services

Support that answers — with an SLA you can hold us to

Guaranteed response times, named consultants who know your setup, and monthly reports showing exactly what was done. During business hours and beyond.

For: stable systems, light usage

BRONZE

  • Monthly support hours bank
  • Next-business-day response
  • Email + ticket portal
  • Quarterly health report
Starting from [EGP/SAR] /mo
MOST POPULAR

For: active businesses, regular changes

SILVER

  • Larger hours bank + rollover
  • Same-business-day response
  • WhatsApp + phone + portal
  • Version upgrades included
  • Monthly report & review call
Starting from [EGP/SAR] /mo

For: mission-critical operations

GOLD

  • Priority response SLA (hours)
  • Out-of-hours coverage
  • Named senior consultant
  • Proactive monitoring
  • Weekly reporting
Starting from [EGP/SAR] /mo
WHAT'S COVERED
Functional Support
Bug Fixes
Version Upgrades
Performance Monitoring
User & Permission Management
Monthly Reports
RESCUE TAKEOVERS

Our ERPNext Rescue Takeover service helps businesses regain control through a complete system audit, issue resolution plan, performance optimization, and a smooth transition to ongoing support.

Implemented by someone else?

No judgment — just a system that works again.

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