Fragmented branch bookkeeping
Riyadh, Dammam, Buraidah, and Unaizah each kept sales and purchase records independently, so management had no single, real-time view of the company’s overall financial position.
How Al-Fahad Travel & Tourism unified Sales, Purchasing, Inventory, and Fixed Assets across four branches with ERPNext, implemented by Data Value Solutions.
Al-Fahad Travel & Tourism has served Saudi travelers since 1978, making it one of the Kingdom’s longest-standing names in the sector and an early IATA-accredited agency. Operating under Tawoq Holding Company, Al-Fahad runs four branches — Riyadh, Dammam, Buraidah, and Unaizah — offering ticketing, hotel bookings, group and family tour packages, and travel services for both individual and corporate clients.
The company has been recognized with a World Travel Award as a leading travel and tourism operator in Saudi Arabia, a mark of the service standard it has built over nearly five decades.
Riyadh, Dammam, Buraidah, and Unaizah each kept sales and purchase records independently, so management had no single, real-time view of the company’s overall financial position.
Riyadh, Dammam, Buraidah, and Unaizah each kept sales and purchase records independently, so management had no single, real-time view of the company’s overall financial position.
Ticket, hotel, and package invoices were recorded outside the accounting system, forcing the finance team to re-key and reconcile figures manually before every month-end close.
Bills from airlines, hotels, and tour suppliers moved through informal approval steps, leaving limited visibility into commitments before payments were released.
Vehicles, office equipment, and branch fit-outs were logged in registers rather than a system, making depreciation calculations slow and audit preparation labor-intensive.
Stock such as travel documents, vouchers, and branded merchandise was tracked differently from branch to branch, creating gaps between physical counts and recorded balances.
Producing one company-wide financial picture meant manually combining sales, purchases, assets, and inventory data from every branch before each management review.
Data Value Solutions implemented ERPNext across Al-Fahad’s four branches, configuring five core modules around how a multi-branch travel agency actually operates.
A single, centralized Accounting module now unifies every branch’s ledger, so transactions from Riyadh to Unaizah post into one consistent financial structure.
The Sales module records every ticket, package, and service invoice at the point of transaction, posting automatically to the correct customer account and branch ledger.
The Purchasing module routes supplier bills from airlines, hotels, and tour operators through a defined approval sequence before any payment is released.
The Fixed Assets module maintains a system-based asset register with automatic depreciation schedules, replacing the manual calculations done previously.
The Inventory module tracks stock of documents, vouchers, and merchandise per branch and per warehouse, keeping physical and recorded balances aligned.
Management can now generate a combined financial view across sales, purchasing, assets, and inventory for any branch, or the company as a whole, at any time.
Accounting, Sales, Purchasing, Inventory, and Fixed Assets.
ERPNext connects branch sales, supplier purchases, fixed assets, and inventory into one integrated business environment.
Showroom transactions, stock, purchasing, assets, HR, and every branch’s ticketing, purchasing, assets, and inventory work through one connected platform.
With Sales, Accounting, Purchasing, Inventory, and Fixed Assets live across every branch, the impact is already visible in how fast the books close and how confidently assets and stock are tracked. The figures below compare operations before the rollout to today.
Month-end close time across all four branches cut from roughly 10 days to 3 days, after consolidating every branch’s transactions into one ledger.
Reconciliation errors reduced by approximately 80%, after sales invoicing moved directly into the accounting system.
100% of branch transactions now post into one consolidated ledger, giving management a single, real-time view of company performance.
Fixed-asset audit preparation time cut by roughly 60%, with depreciation now calculated automatically from a system-based register.
Inventory discrepancies down by approximately 70%, after aligning physical counts with recorded balances per branch and warehouse.
